TrayStatus Frequently Asked Questions (FAQ)

How do I install the Free version of TrayStatus?

TrayStatus uses the same installer for both the Free and the Pro version. If you don't enter a license key during the installation, you'll get an automatic 30-day trial of the Pro features.

After the 30-day trial is up, TrayStatus will automatically revert to the Free version. If you'd prefer to revert TrayStatus to the Free version before the end of the trial, please follow these steps:

  • Open the TrayStatus Settings window
  • Click the License Key tab
  • Click the "Change to Free Version"
  • Click Apply

After performing the steps above, TrayStatus will revert to the Free version, with the Pro features disabled. After reverting to the Free version, you'll no longer receive message box prompts to upgrade to the Pro version.

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Can I transfer my license to a different computer?

A TrayStatus Pro license key can certainly be transferred to a different computer! The license key can be installed on a different computer if you have done one of the following on the old computer first:

  • Cleared the license key from the TrayStatus Settings > License Key tab and applied the settings (reverts TrayStatus to the Free version)
  • Completely uninstalled TrayStatus
  • Wiped or scrap the old computer
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Resolving the 'An error has occurred while setting up the Hard Drive Read performance counter.' error

This can happen if the Windows Performance Counters are corrupted.

  • Save and extract this ZIP file to somewhere on your computer: ResetPerfCounters.zip
  • Right-click ResetPerfCounters.bat and choose "Run as administrator"
  • Restart TrayStatus
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Custom Icon Themes

To create a custom icon theme, take a look at a pre-installed icon theme in the TrayStatus installation folder, for example: "C:\Program Files (x86)\TrayStatus\Icons\Light Icons". Create a new folder in "%appdata%\TrayStatus\Icons" with your icon theme name, and put your new icons into that folder. Your icons will need the same names the pre-installed theme icons. For any help with this, please contact us.

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Error: 'The application failed to initialize properly (0xc0000135)'

Do you receive the error "The application failed to initialize properly (0xc0000135). Click on OK to terminate the application." when you try to start TrayStatus? If so, make sure you have the Microsoft .NET Framework v4.0 or higher installed. Please visit the TrayStatus Download page to download the installer for TrayStatus, this will automatically install the correct .NET Framework version.

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Privacy Policy

What information do we collect?

We only collect information from you when you register for the site. If you choose to register, we collect your name and email address. If you choose to remain anonymous, no personally identifiable information is collected about you.

What do we use your information for?

Information that we collect from you is used to customize the site for you. You can opt-out of receiving any emails from us, and we'll never share your information with anyone.

How do we protect your information?

We implement a variety of security measures (like database encryption and SSL) to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Your Consent

By using our site, you consent to our privacy policy.

Questions?

If you have any questions about our privacy policy, or the use of your information, please contact us.

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