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TrayStatus Support

There are a variety of ways you can get help with TrayStatus. Pick whichever option is most convenient for you, or contact us and we'll respond as quickly as we can!

Find My License

If you have already purchased a TrayStatus Pro license and can’t find your license key, just enter your email address below to have your license key resent to you.
Email Address

Contact Us

Contact us directly without all the trouble of sending an email. Just let us know your name, email address and your message and we'll respond as soon as we can!
If you are experiencing issues, there is currently a TrayStatus beta version available for download.
This beta version fixes a number of known issues, and may help you!
Name
Email Address
Phone Number
Product
Subject
Message
File Attachments (optional)
Maximum file size: 15 MB.
You can upload multiple files at once by selecting more than one file in the file browser.
If you've recently purchased a license or asked for your license to be re-sent to you,
and haven't received the registration email, please include your phone number.

Discussions

Join the community and ask your question publicly.
Share your issue with other members, or help other members solve their problems.

TrayStatus Discussions

Email

If you would like to contact us directly, please feel free to use one of the email addresses below.

TrayStatus Sales and Support
support@traystatus.com

Mailing Address

Before mailing any payments, it is recommended that you contact support@traystatus.com first to have the purchase price converted into your native currency.

Binary Fortress Software
1000 Innovation Drive, Suite 500
Kanata, Ontario, Canada
K2K3E7