![]() di0deman 9 discussion posts
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I tried to edit the item in "Custom Performance Counter Indicators".
I can't see the item in opened the "Select a Performance Counter" windows. • Attachment [protected]: Edit.png [36,815 bytes]
• Attachment [protected]: Select a Performance Counter.png [9,670 bytes]
Oct 28, 2018
• #1
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This can happen if the Windows Performance Counters are corrupted. Could you try the steps in the "Resolving issues with Windows Performance Counters" section of this page?
https://www.traystatus.com/FAQ/#harddriveactivityerror Please let me know if you still run into any trouble at all. Thanks! |
![]() di0deman 9 discussion posts
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I have no problem adding "Custom Performance Counter".
However, there is a problem when trying to edit Custom Performance Counter. The category and counter in "Custom Performance Counter" to added is empty when I want to edit that. In general, I should seen again the category and counter value when I edit that.
Oct 31, 2018
• #3
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Strange! I don't have any issues editing the Customer Counters either. If you add a different type of counter and then edit it, do you get the same result?
Nov 1, 2018
• #4
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![]() di0deman 9 discussion posts
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Please check attached screen capture video file.
• Attachment [protected]: bandicam 2018-11-02 09-07-50-039.mp4 [1,565,921 bytes]
Nov 2, 2018
• #5
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Interesting! The drop-downs are also blank at first when you click the Add button as well. On my system here, the drop-downs always have something in them, even when adding a new one.
When you click Edit and they're blank, if you open one of the drop-downs, is the list blank as well?
Nov 2, 2018
• #6
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Also, could you attach a copy of your troubleshooting info?
Nov 2, 2018
• #7
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![]() di0deman 9 discussion posts
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Attach the TrayStatusDebugInfo.zip and TrayStatus.log file.
• Attachment [protected]: TrayStatus.log [533,116 bytes]
• Attachment [protected]: TrayStatusDebugInfo.zip [46,718 bytes]
Nov 3, 2018
• #8
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Thanks, I wonder if this is because you have Windows 10 Korean. I will setup a Win10 Korean test machine and see what I can find out
Nov 6, 2018
• #9
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Just tested on a Win 10 Korean machine and everything still works correctly for me, so I'm not sure what might be happening on your machine
Could you try the steps in the post I linked in post #2 above anyways to see if that makes any difference?
Nov 8, 2018
• #10
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![]() di0deman 9 discussion posts
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I've tried the https://www.traystatus.com/FAQ/#harddriveactivityerror.
Unfortunately, I can not solve this problem.
Nov 9, 2018
• #11
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When you do Edit and the drop-downs are blank, are they also blank if you click to open them?
Nov 9, 2018
• #12
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![]() di0deman 9 discussion posts
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I completely removed TrayStatus from my computer.
And I rebooted my computer. I have reinstalled TrayStatus on my computer. Finally, I solved this problem. Thank you for your interest in my issue.
Nov 10, 2018
• #13
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No worries, glad to hear you were able to solve it! I'm not sure what would have caused that, but if it happens again, please let me know. I'll get a registry export from you so that I can test with your exact settings
Nov 12, 2018
• #14
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![]() Steven R Ewing 3 discussion posts
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Quote: This can happen if the Windows Performance Counters are corrupted. Could you try the steps in the "Resolving issues with Windows Performance Counters" section of this page? https://www.traystatus.com/FAQ/#harddriveactivityerror Please let me know if you still run into any trouble at all. Thanks! Might I suggest adding a "pause" command at the end of the text in the Reset bat file so that the user can read the results before the command window closes.
Dec 27, 2019
• #15
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Sure thing, I'll make that change!
Jan 2, 2020
• #16
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